Fjord Line Marine Privacy Policy

Last Updated: October 26, 2023

Fjord Line Marine ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.fjordlinemarine.ca (the "Site") or interact with our services. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data

• Contact Information: Name, address, email address, and telephone number from forms on the website (e.g., "Request a Quote" or "Contact Us" forms).
• Business Information: Company name, role, and details regarding your superyacht or logistical needs.
• Financial Data: Information related to payment methods (though actual payment processing is handled by third-party processors and we do not store sensitive payment details).

Derivative Data

• Log Data: Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.
• Cookies and Tracking Technologies: Information collected via cookies, web beacons, tracking pixels, and other similar technologies to help customize the Site and improve your experience.

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

• Operate and maintain our website.
• Provide, operate, and improve our services to you.
• Send you marketing and promotional communications, if you have opted in.
• Respond to your inquiries and offer customer support.
• Process requests for quotes and service inquiries.
• Monitor and analyze usage and trends to improve your experience with the Site.
• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
• Comply with legal and regulatory requirements.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including data analysis, email delivery, hosting services, and customer service. They will have access to your personal information only as needed to perform their functions but are prohibited from using it for other purposes.

Business Transfers

If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may transfer your information to the successor entity. If we go out of business or enter bankruptcy, your information would be an asset transferred or acquired by a third party.

4. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

5. Your Privacy Rights

Depending on your location, you may have the following rights concerning your personal data:

• The right to access your personal data.
• The right to request correction of inaccurate personal data.
• The right to request erasure of your personal data.
• The right to restrict processing of your personal data.
• The right to data portability.
• The right to object to the processing of your personal data.
• The right to withdraw consent at any time where we rely on consent to process your personal data.

To exercise any of these rights, please contact us using the details below.

6. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

7. Changes to This Privacy Policy

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Site after the date such revised Privacy Policy is posted.

8. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Fjord Line Marine
789 Harbourfront Cres, Suite 1200,
Vancouver, BC,
V6B 5H9, Canada
Phone: (604) 555-0188
Email: info@fjordlinemarine.ca